New Class: “Troubleshooting Word Documents”

December 27, 2010 at 10:31 am

Starting in February of 2011, CompuSavvy will be offering a new hands-on computer lab class in various California cities entitled “Troubleshooting Word Documents.”

The class, which will focus on complex documents (including, but not limited to, legal pleadings), will begin by reviewing some common problems — issues related to line and paragraph spacing, page numbering, headers and footers, automatic numbering, tables, cross-references, Tables of Contents, styles, etc. From there, we’ll explore a number of diagnostic tools built into Word — some fairly well known and others somewhat obscure. As a group, we’ll attempt to discern which tools are most useful in which circumstances.

There will be a lesson on recognizing the symptoms of document corruption and fixing (or working around) such corruption. Also, we will go over methods of last resort — i.e., what to do when none of the available troubleshooting tools resolves the problem.

More generally, the class will examine how a methodical approach plus creative brainstorming can improve students’ troubleshooting skills.

If time permits, we will hold a “document clinic” toward the end of the class in which we try to diagnose and fix students’ problem documents. (Because of strict policies to avoid viruses and the like, we won’t be allowed to copy documents to the computers in the lab, so students wishing to participate in the clinic will need to bring their own laptops to class.)

You can read a press release with additional details by clicking this link.

This past summer, we reduced the prices for CompuSavvy’s full-day and half-day classes. Full-day classes, previously priced at $295.00, now cost $255.00; half-day classes, previously priced at $225.00, now cost $195.00. I have extended those discounts through at least March 31, 2011. (The fees for classes scheduled in April and May are designated as “TBD” — to be determined. It’s likely that we’ll retain the current discounts for a while longer.)

For an updated schedule of classes through May of next year, see the Upcoming Classes page on CompuSavvy’s web site. For course outlines (which I’m still tweaking), see this page.

Please let your co-workers, colleagues, and friends know about this new class. And note that even though we will use some legal documents as examples, the troubleshooting techniques we cover will be useful to people in other professions, too.

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