Safety alert: Microsoft recalls certain Surface Pro power cords
Microsoft has recalled AC power cords for its Surface Pro, Surface Pro 2, and Surface Pro 3 computers sold before March 15, 2015 (last year). According to the May 2016 issue of Consumer Reports, the cords can overheat and cause a fire or an electric shock.
Microsoft will replace your cord for free. For a replacement, call (855) 327-7780 or fill out a form online (see this page on Microsoft’s web site).
Note that the recall affects only the models listed and only those sold before 3/15/2015. Also note that Microsoft advises not to use your current cord while waiting for the replacement.
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